Today I was going to have breakfast at a restaurant I like in Taylorsville. I walked in and sat at the counter. They were a bit busy so I didn't expect anything fast.

I sat there for about 10-15 minutes. Not one employee greeted me, offered me coffee, or anything. I got up and left.

I will give them a 2nd chance because they have really good biscuits and gravy with chicken fried steak. Anyone can have a bad day. And I don't expect every employee to yell out "Welcome to xxxx" when I walk in the door. But I do expect acknowledgement that I am there.

Never be TOO BUSY not to greet customers who enter your business. They may never come back again. That costs you money.